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#Skype for business mac app store for mac#
#Skype for business mac app store plus#
#Skype for business mac app store windows#

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#Skype for business mac app store windows#

Where C: is your system drive, username is your Windows user’s name and 15.0 is your Microsoft Office version: Google Duo is a free, simple video calling app that brings you face-to-face with the people who matter most. C:\username\AppData\Local\Microsoft\Office\15.0\Lync\Tracing for Skype for Business and Lync 2013 ,.The log files on Windows machines are stored under: In the menu bar navigate to Skype for Business > Preferences > General > click on the Collect Logs button.

#Skype for business mac app store for mac#

In the menu bar navigate to Communicator > Preferences or Lync > Preferences, then to General tab and check the Turn on logging for troubleshooting checkbox:Įnable logging in Skype for Business for Mac In the Skype for Business window click on Options icon to access the menu, or click on the drop-down arrow next to it and navigate to Tools > Options, then in the Skype for Business Options window navigate to General tab and under Logging in Skype for Business select Full:Įnabling logging in Communicator 2011 for Mac or Lync 2011 for Mac In the Lync 2013 window click on Preferences icon to access the Options menu, or click on the drop-down arrow next to it and navigate to Tools > Options, then in the Lync Options window navigate to General tab and under Logging in Lync select Full: In the Lync 2010 window click on Preferences icon to access the Options menu, or click on the drop-down arrow next to it and navigate to Tools > Options, in the Lync Options window navigate to General tab and check Turn on logging in Lync under Logging: Select the Keep me signed in check box if you'd like Skype for Business to save your information so you don't have to enter it each time you sign in. To enable logging in the Office Communicator, click the menu icon in the left-upper corner of the OCS window and navigate to Tools > Options, then in Office Communicator - Options window navigate to General tab and check Turn on logging in Communicator under Logging: If your organization provides instructions, follow the prompts on the screen.

Communicator 2011 For Mac or Lync 2011 for Mac.These logs are used to trace the Lync connectivity, which is important for troubleshooting purposes.īelow you can find the instructions for your version of Lync client:

Open Skype For Business application and switch to Contacts.Occasionally, Support may ask you for your Lync Secure Chat and Conferencing log files.To do so, click on the gear icon located at the top right-hand corner and go to Tools > Options > Alerts and select the Allow anyone to contact me option if it is not ticked. Note: If you are not getting notifications when emails are sent from those regular Skype users while everything was set up correctly, check whether external notifications alerts are being blocked. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Note: the user will have pending status in your contacts list and you will not be able to communicate with him until he accepts the request. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. You will see the notification that a contact request was sent.Īfter closing this window you will see the user you have just added in your Skype For Business Contacts list.Find a user you would like to add as a contact in the list of search results > right-click on a username > Add to Contacts List > select a group you would like to add a user to.Enter Skype username of a person you want to add in the search field.Click on Skype to enter the expanded view. You can also manually find the app from the list. Search for Skype by using the search bar. Alternatively, you can launch Settings from the Start menu.

#Skype for business mac app store plus#

Click a button with the picture of a person and a plus sign > Add a Contact Not in My Organization > Skype. Open the Settings app by pressing down the Windows and I keys on your keyboard.

Open Skype For Business application and switch to Contacts view.

Once the request is completed you will be able to add regular Skype users to Skype For Business contacts list using the below instructions. Read the Knowledge Base article on Skype For Business And Consumer Skype Federation Known Issues for more information Note: there are currently some issues with Skype For Business and Consumer Skype federation. In order to be able to add regular Skype users as your Skype For Business contacts, you need to submit Skype For Business Federation request. Customers hosted on dedicated platforms continue to have this functionality enabled until further notice. Important: due to changes in Microsoft policies, we can no longer set up federation with consumer Skype for our customers in the shared environment.